Payment Methods Accepted
We accept VISA, MasterCard, American Express and Paypal
No GST, service charge or any other hidden costs.

Order Status
View your Order Status online by logging in and clicking on " View the orders I have made "

Shipping Method & Rates
We delivered to Singapore Address Only.
Free delivery if is more than SGD$20.00.
$2 delivery charges if is less than SGD$20.00
We will deliver the item via SingPost in Normal or Registered Mail depend on the size of the item
Delivery will take 2 to 5 working day

Defective Products or Any Shipping Problems
Your satisfaction is our number one priority. If an item is damaged/defective or if you received the wrong product please email us at support@bignehneh.com or call us at (65) 83689023 with details. We will be happy to return the merchandise or send you a replacement product at no cost, minus the cost for shipping and handling

We have a 14-day 100% Money Back Guarantee
We believe in offering the very best value, quality and selection.

If you are not satisfied with an accessory product sold by bignehneh.com you may return items for full a refund if they have not been opened and used within 14 days from the date of purchase. There will be a 15% re-stocking fee if the item is returned with opened/damaged packaging or missing items.

To return an item please contact us via email support@bignehneh.com  or call us at (65) 83689023 weekdays from 9:00am - 5:00pm. We will not absorb the shipping cost for returning.